We are Changing for YOU... Following successful completion of the Health Club Changing Rooms last year and the subsequent upgrade to the Golf Changing Rooms completed at Easter this year. We are delighted to announce, we have listened to your feedback and are about to embark on a significant investment in the Resort Reception.
We are all YOURS
We want to ensure that disruption is kept to a minimum throughout this transformation and we politely ask you to bear with us and let us know if you think there is anything we have overlooked.
We have tried to choose a time where the club is a little quieter to begin the work. We will update you as we progress, but any major disruption will be outside of operating hours as much as possible.
Initially, work will commence at the foot of the Function Room stairs, stripping down and painting this discrete area which can be screened off. During this time, if you need access to the Function room an alternative route will be provided. All other access will remain open at this stage.
These improvements are for you, so please keep talking to us if you have any concerns. In an effort to minimise disruption and remain open, we anticipate that the refurbishments will take approximately 12 weeks. Along with our usual policy of using local suppliers we are delighted to be able to call upon the expertise of Jill Treloggen and her team at Jill Treloggen Interiors. Jill will be leading the project and in line with our strategy, has enlisted the experience of local suppliers to assist her, so please give the trades a smile when you see them. Jill is also a member of the health club and understands the issues around access at peak times.
What can you look forward to?
Your experience will begin with a Brand New Entrance with electric doors to minimise any draughts for staff and customers, and you will be welcomed by a Contemporary New Reception Desk with down lighting where the Reception Team will continue to offer the same functionality as currently. A New Directional Dialling phone system will relieve the peaks and troughs at front desk and enable us to maintain a tranquil environment for all our visitors to enjoy. We hope to coincide this with the launch of our new website which will offer online booking, particularly beneficial for our aerobics classes and golf tee times - more updates on this as we progress.
The Spa will be more inclusive, to cope with the additional business we are experiencing and Chapters, our resident Hairdressers, are taking this opportunity to expand after a highly successful first six months at the Resort. They will both have new seating for you to relax in while you wait and a sampler area for you to try our premium brands of Elemis, Bare Escentuals and the new and highly indulgent Neom products before purchase.
The large, rather redundant staircase, will be removed in order to facilitate more seating for your guests to be welcomed. The extra space will be furnished with brand new luxurious furnishings throughout.
In keeping with the reception, all of our cloakrooms will be refurbished to a more contemporary feel, whilst still maintaining our functionality for baby changing and disabled facilities.
Clearly our visuals, produced by Jill’s team, speak louder than words, demonstrating the high quality and stylish environment we are trying to achieve, for customers and staff to move effortlessly about the Resort.
Over to YOU
From 18th October we will be installing a display by reception showing some of the plans, materials and design choices we have made and a countdown to completion of the work. Keep an eye out for major new developments here. The staff will be fully briefed as we progress, so please do not hesitate to ask if you have any concerns.
Crucially though we want to keep you up to date on a regular basis of timings of various phases of the developments, so please ensure that we have your email address.
In the meantime we hope you are as excited as we are about our plans and look forward to welcoming you to the Resort soon.